SHIPPING POLICY

At House of Ojaswee, we are dedicated to ensuring your handcrafted jewellery and curated pieces are delivered safely, promptly, and in excellent condition. Please find the details of our domestic shipping policy below:

Domestic Shipping (India)

Domestic Shipping (India)

• Free Shipping on all orders above ₹2500.
  
  

• A flat shipping fee of ₹70 is applicable for orders within Maharashtra.
  
  

• A flat shipping fee of ₹100 is applicable for orders outside Maharashtra.
  
  

• Please note, all shipping charges are non-refundable.

Order Processing & Delivery Timeline

• Orders are processed and dispatched within 2–3 business days of confirmation.
  
  

• Estimated delivery:
  
  

  • Metro & Tier 1 cities: 4–7 business days
    

  • Tier 2, Tier 3 & rural areas: 7–10 business days
    

• Please note : Delivery timelines may vary during public holidays, festivals, or due to unforeseen logistical challenges.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email and SMS to monitor your shipment in real-time.

• Delays or Issues:
  In the event of any unexpected delay or issue in processing your order, our team will notify you promptly.
  
  

Cash on Delivery

We currently do not offer Cash on Delivery (COD). All orders must be prepaid via our secure online payment options.

Order Modifications & Cancellations

• If you need to update or modify your delivery address, please contact us at support@houseofojaswee.com within 24 hours of placing the order, or before the order is shipped.

• Email: support@houseofojaswee.com
  
  

  Product modifications and cancellations are not permitted once an order is placed.
  

For any additional queries or assistance, feel free to reach out to us—we’re always here to help.